The UK public can now again call 999 in an emergency after a nationwide technical fault hit services.
It comes as BT said they had implemented a backup platform after issues with 999 calls connecting were reported on Sunday (June 25) morning.
Across the country, emergency services have confirmed they are able to receive 999 calls again, however, some warned they were still experiencing residual difficulties.
A spokesperson for BT said: “Early this morning we experienced a problem with the 999 service.
“The situation is fast-moving as we fix the problem and our backup platform is now working – so people should call 999 as usual.
“We will provide updates as the issue is resolved.”
⚠️ The 999 system has been restored following an earlier nationwide technical fault.
— Metropolitan Police (@metpoliceuk) June 25, 2023
📞 Anyone requiring the police in an emergency in London should call 999 as usual.
📞 If your call is not an emergency, please dial 101. You can also contact us online:https://t.co/5bZQjwK7IB
Emergency 999 service is back in use after outage
Speaking of the outage, the Metropolitan Police said: “The 999 system has been restored following an earlier nationwide technical fault.”
However, some local services are still facing issues, including Cheshire Fire and Rescue Service which has warned of a 30-second delay to connect to 999.
While Suffolk Police said its system may not be working to full capacity and urged people to use 999 only in a genuine emergency.
Problems were first reported at around 8.30am on Sunday and people were told to call 101 in an emergency for police and fire, or 111 in a medical emergency.
Several police forces and fire and ambulance services said they were facing issues and said BT had reported a “system failure”.
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