WINDOW cleaners are being forced to abandon ladders after new safety rules were introduced.

The new Working at Height Directive is designed to protect workers using ropes, platforms, scaffolding and ladders.

Window cleaners are only allowed to use ladders at a height below 9 metres, and are being forced to invest in expensive "wash and reach" systems that squirt water up an extendable pole.

Julian Chadwick, proprietor of Ultra Cleaning Service in Farnworth, said the new rules were implemented to protect workers and businesses in an ever more litigious world.

He said: "It makes the industry more professional. Some businesses won't even let window cleaners on the premises with ladders.

"If one of my workers fell off a ladder, I could be held responsible, but so could the customer.

"We have to carry out risk assessments now, and give the client a method statement which specifies the equipment we'll be using, the fact that it doesn't contain chemicals and what clothing the staff will be wearing. It covers the cleaner and the business.

"The new equipment we use can cost thousands, but it's an entirely different set-up now. Customers want to see our insurance and know how the job will be done."

The Health and Safety Executive decided the new rule was needed after 67 people died last year falling from height.

More than 4,000 were seriously injured.

Bryan Dolby, chairman of the National Federation of Master Window Cleaners, said: "We think this is very good for the health and safety of the industry. What price do we put on safety?

"The new equipment can cost up to £5,000, but it has to be worth it. The George Formby idea of the industry has gone now."

But Steven Howe, owner of Crystal Clear Window Cleaning Services, Farnworth said the new rules were a grey area and did not impact on everyone.

He said: "It doesn't really influence what I'm doing because I don't go up high enough. I do know wash and reach isn't as effective as a T-bar and chamois, though."