SIR: The Royal Mail, like all services has gone to pot, as the saying goes. On January 16 I received three letters: the first class one from London took eight days to reach me; the second class ones from London and Bradford took six days.

Last year some of my post was lost, opened and ripped and I've been receiving letters of different names and addresses.

Angela Pollard

Spinningfields, Bolton

Converted for the new archive on 14 July 2000. Some images and formatting may have been lost in the conversion.