SIR: I was disgusted and appalled at the letter which Susie Turner (Viewpoint April 30) wrote regarding the article about Jade Goulding who burnt her leg on a scalding hot pastie. Does this woman not have children of her own? It doesn't sound like a mother's voice to me!
Shops like Greenhalgh's sell heated food which is ready to eat on the spot for people who want ready-to-eat food, hence the reason why we went there. However, Jade Goulding is two-years-old and her grandmother asked the counter assistant for a cool or cold pasty. She handed it over without saying it was hot. Her grandmother gave it to her because it did feel cool, but the inside of the pastie was scalding hot. That is why today, six weeks after the incident there is still a badly burned mark on her leg which might still be there in years to come.
So, as for shopkeepers testing the temperature of the food, yes they should. There is a difference between hot and scalding hot and it just shows that if assistants were trained properly, then they wouldn't give a 'scalding hot' pastie to a customer who asked for them cool.
As for compensation, has it not occurred that this little girl may need skin grafts for this terrible mark? I would really like to know how Susie Turner would have reacted if this had happened to any young relative in her family, because I don't think she would have just sat back and ignored it.
K Goulding (Jade Goulding's Aunt),
25 Coniston Avenue,
Farnworth
Converted for the new archive on 14 July 2000. Some images and formatting may have been lost in the conversion.
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