SIR: May I say thank you to Mr G C Darji, of Moses Gate News, Bolton Road, Farnworth, who delivers the Bolton Evening News to us in all weathers.

The other week, I thought my paper hadn't arrived, so I rang the shop and explained. Mr Darji said, no problem, and came and brought one.

Later that evening I found the original BEN had fallen behind the plants in the porch. I was sorry that I had trailed him out twice, so I rang the shop again to tell him I was sorry that I hadn't seen the first paper. He never grumbled or moaned at me.

What a pleasure in this day and age for a shopkeeper who goes out of his way to make sure you are a satisfied customer.

Mrs Glenice Newsham,

Osbourne Close,

Farnworth.

Converted for the new archive on 14 July 2000. Some images and formatting may have been lost in the conversion.