UK online for business -- an industry/government partnership -- has produced three free publications to help firms communicate with customers and suppliers.
They are: CRM (Customer Relationship Management) and supplying electronically, Extranets and supplying electronically and Personalisation, transforming your business.
Wendy Ashton, UK online for business adviser, commented: "People -- whether a customer, supplier or member of staff -- are a business' strongest asset.
"Technology can help a business support these relationships."
To order the publications or to find a local UK online for business adviser who can provide impartial advice on trading electronically with customers and suppliers, contact the UK online for business Infoline on 0845 715 2000.
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