PATIENTS in Bolton looking for advice, support and information about local health services are being told to contact the Patient Advice and Liaison Service.
The body has been set up deal with queries that can be resolved informally.
The Bolton Primary Care Trust PALS can be contacted by phoning 01204 360084 during office hours, or by emailing pals@bolton.nhs.uk
It will also deal with people confused about where to turn to for information about NHS services. People who have been dissatisfied with health services still retain the right to make a formal complaint. A spokesman said: "PALS ensures that even the minor concerns that people raise can be used to help improve services."
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