CONSUMERS should know their rights when using internet auction sites.
Consumer Minister Gerry Sutcliffe said: "Internet auction sites have seen an increase in popularity over the past 12 months and we want consumers to enjoy all areas of e-shopping.
However, consumers should be careful when entering into private sales agreements.
"Watch out for bargains that seem too good to be true, they probably are."
Private sales on an internet auction are the same as those from a classified advert, the consumer has less safeguards than when buying from a trader.
Top tips offered by the Government include:
Check the buyer's reputation, most auction sites post feedback ratings.
Ask questions before you bid, a good seller will always welcome inquiries and answer them politely.
Before you bid, find out what type of payment the seller accepts, if it is only cheques or money orders, decide if you really want to pay for something before you get it. Most sites offer an escrow service.
Read and understand the terms and conditions, postage, insurance, is the seller based in the UK?
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