THE Forum of Private Business (FPB) is "deeply dismayed" that Royal Mail failed to hit any of its 15 performance targets during the three months to June.

Chief Executive Nick Goulding said Royal Mail's failure to get its act together is undermining small business.

"The Royal Mail's appalling lack of reliability, reflected in its abject failure to hit any of its performance targets, is inflicting serious costs on the small business community," he said.