A Bolton doctor at Royal Blackburn Teaching Hospital has been crowned ‘People’s Health Hero’ for his support and care of Arlo, a seven-year-old boy who lives with autism.

Dr George Aldersley, from Little Lever, was recognised after a public appeal by East Lancashire Hospitals Trust for patients or their families to share examples of outstanding care.

It was part of the hospital trust’s annual staff recognition awards, held in the summer, which celebrated people and teams who had gone the extra mile.

More than 50 nominations were put forward for the People’s Health Hero category – including Dr Aldersley, who was put forward by Arlo’s mum, Kirstie Teal.

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In her nomination, Kirstie said Dr Aldersley went above and beyond to care for Arlo during a particularly busy time at the hospital, after her son attended the emergency department with severe tonsillitis and a rash.

Kirstie said: “George was extremely patient and was led by Arlo, who wasn’t able to tell us what was wrong which was extremely challenging.

“He spoke to him calmly and didn’t approach too fast.

“Arlo was in his specialised pram, which he needs due to his disabilities and also uses as his safe space, and George was happy to assess him there as best he could in order not to cause distress.

“He would ask Arlo if he could feel his stomach, look in his mouth and was led by Arlo’s response.

“If Arlo didn’t understand, he allowed me to ask Arlo in the way I communicate to get a response.

“He understood my worries given Arlo couldn't express his feelings and was thorough throughout his care.

“Although Arlo wasn't presenting as a typical child with meningitis, his rash wasn't blanching and George didn't want to run the risk and so carried out tests to be sure.

“Bloods were requested, which led to Arlo becoming extremely distressed to the point I was in tears - my baby was scared.

“After some difficulties, George was called in to try to do the blood test and he got them on the first try. He even interacted with his favourite toy, Buzz Lightyear, and Arlo soon calmed down.

“By this point Arlo had begun to trust George. It was the end of George’s shift but when more bloods were requested, he made sure he was the one to do them.”

Arlo's mum said George was an 'absolute credit to the trust'Arlo's mum said George was an 'absolute credit to the trust' (Image: East Lancashire Hospitals Trust)

Mum Kirstie added: “Arlo doesn't take to people too easily, but I think due to George's care towards him, Arlo understood that he was there to help.

“As a mum with a child with such challenging needs I have sung this doctor’s praises since that day.

“My child was understood, my child was put first.

“A complete stranger listened to my child who isn't verbal.

“I hope Arlo never has to attend hospital again, but I do think George has helped make hospitals less scary for him if he ever does need to. I will forever remember this scary time being made better by this doctor.

“George is an absolute credit to the Trust.”

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Speaking after he was named winner of the award, Dr George Aldersley said: "I was truly moved by these kind words.

“Being able to care for and connect with Arlo during what was such a challenging time for him was an experience that affirmed the very reason I became a paediatrician.

“I will carry this as a reminder that compassionate, personalised care is always important."

If you have a story, I cover the whole borough of Bolton. Please get in touch at jack.fifield@newsquest.co.uk.