A Bolton GP practice has edged out the competition to become the most highly-rated GP practice in the borough according to its patients.

A whopping 93 per cent of patients at Dr Zarrouk & Partners, also known as Bradford Street Surgery, rated it "very good" or "fairly good" in the 2024 GP Patient Survey, up from just 77 per cent last year.

This means the practice has edged out last year’s top performing practice, Dr Rizwan and Dr Awan at the Halliwell Surgery, who have been relegated to second place, with a still-impressive 92 per cent of patients rating them good.

In last place for the third year in a row was Shanti Medical Centre, with just 52 per cent of patients rating the practice as good.

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More than 26,000 surveys were distributed across Bolton’s 49 GP surgeries, with just under 5,400 fully-completed surveys returned. Nationwide, around 2.56 million questionnaires were sent out, with just under 700,000 completed and returned.

Across the country, 73.9 per cent of patients had a good overall experience of their GP practice.

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  1. Bradford Street Surgery               93%
  2. Dr Rizwan And Dr Awan               92%
  3. Drs Jeyam & Jesudas, Halliwell Surgery              92%
  4. Crompton View Surgery              91%
  5. Dr Malhotra & Partners 91%
  6. Edgworth Medical Centre          90%
  7. St Helens Road Practice            90%
  8. Tonge Fold Health Centre           89%
  9. Fig Tree Medical Practice           88%
  10. Bromley Meadows Surgery        85%
  11. SMC Great Lever            84%
  12. Dr Uddin & Dr Anwar, The Halliwell Surgery      84%
  13. Dr S Naseef Medical Centre (Located at Orient House)              82%
  14. Farnworth Family Practice        82%
  15. The Oaks Family Practice          82%
  16. Swan Lane Medical Centre       81%
  17. Orient House Medical Centre  80%
  18. Burnside Surgery            79%
  19. Octagon Medical Centre            79%
  20. Cornerstone Surgery    78%
  21. Spring House Surgery  76%
  22. Heaton Medical Centre               75%
  23. Mandalay Medical Centre          74%
  24. Dr C Hallikeri & Partners, Little Lever Health Centre     74%
  25. Kearsley Medical Centre            74%
  26. Al Fal Medical Group    73%
  27. Dalefield Surgery            72%
  28. Deane Medical Centre 72%
  29. The Dunstan Partnership            72%
  30. Stonehill Medical Centre            72%
  31. The Pikes Lane Centre 72%
  32. Olive Family Practice   71%
  33. Beehive Surgery              71%
  34. Bolton General Practice             71%
  35. Dr Jain and Dr Subramanian, Little Lever Health Centre             70%
  36. Stable Fold Surgery       70%
  37. The Alastair Ross Medical Practice       68%
  38. Harwood Medical Centre           68%
  39. Charlotte Street Surgery             66%
  40. 3D Medical Centre        66%
  41. Great Lever One             66%
  42. Deane Clinic     66%
  43. Bolton Community Practice     65%
  44. Spring View Medical Centre      63%
  45. Kildonan House              63%
  46. Wyresdale Road Surgery            59%
  47. Unsworth Group Practice          58%
  48. Bolton Medical Centre 53%
  49. Shanti Medical Centre 52%

The GP Patient Survey was carried out by NHS England with Ipsos.

Patients were asked a range of questions about their experiences of their practices including accessing appointments and accessing online services or out-of-hours services.

Across Bolton GPs, an average of 75 per cent of patients rated their practice as good – consistent with the average across Greater Manchester.

Unlike last year, no Bolton practices had fewer than half their patients giving them a "good" rating – though 12 practices across Greater Manchester did.

The practice with the lowest proportion of "good" ratings in Greater Manchester was Limefield Road Medical Practice in Salford, with just 30 per cent of patients saying the practice was good.

In Bolton, a total of 17 practices had 80 per cent or more of their patients giving their practice a good rating, up from 14 last year.

If you have a story, I cover the whole borough of Bolton. Please get in touch at jack.fifield@newsquest.co.uk.