A sandwich shop has offered to step in and help those left in the lurch after the shock closure of a tea room.
Vivs Sandwich Specialist has said it can help people who had vouchers for the now shut Poppins Tea Rooms.
The popular café, themed around the classic 1964 Disney film Mary Poppins, was well known for its distinctive decor and crockery.
When management announced Poppins' closure earlier this year, they posted a message on Facebook to refund those who had vouchers.
However, customers are saying that they have not yet been refunded.
Now, fellow Horwich eatery Vivs Sandwich Specialist has offered to help voucher holders.
The Winter Hey Lane shop, which has no link to Poppins Tea Rooms, is trying to "see what they can do for people" following the closure.
Owner, Lee Seel, said: "Obviously there is a lot of doom and gloom with rising costs, the cost of living, naturally myself and the business page follows local Horwich and Blackrod groups.
" I've seen people aggrieved at vouchers and promises of refunds.
"We thought to put something out there to try and get some positivity out of it, see what we can do for people.
"I can't promise to fully honour the value of the vouchers as I don't know what the values are."
He added: "But we have asked people to get in touch, we do afternoon teas, albeit takeaways, but if somebody can get something out of their lost vouchers then it helps people out and then hopefully they return time and time again.
"We will look at it on an individual basis. For example, I spoke to one lady who had a £20 voucher for her mum.
Read more: Beloved tea room announces permanent closure 'with a heavy heart'
Read more: Frustration as promised refunds not fulfilled after tea rooms closure
"After enquired, afternoon tea, she and I agreed to do a takeaway afternoon tea for two for £15.
"Just trying to get some positivity out of a negative situation."
The shop has been there since 1998, but Lee has owned it for the last five years. He named it after his late mum, Viv.
This comes as Poppins could be struck off from Companies House, after the most recent accounts and confirmation statements that were due have not been submitted.
A spokesperson for Companies House said they do not comment on specific cases, but that the registrar may strike a company off if accounts or confirmation statements are not submitted.
Once a company is struck off, it ceases to exist and can no longer trade, or send or receive money.
Anyone who feels they are owed money can register as a creditor - they are not guaranteed payment, but will be kept informed about the case and are allowed to vote on decisions at creditors' meetings.
For further information on registering as a creditor, visit this page: www.gov.uk/register-creditor-bankruptcy
Anyone who is owed money can object to a limited company being struck off. To find out more about that, visit this page: www.gov.uk/object-to-a-limited-company-being-struck-off.
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