After the recent release of what patients thought of their GPs in Bolton, here are the in-depth statistics for each surgery. 

Last week, The Bolton News reported how satisfied patients were with each surgery, as per the recently released GP Patient Survey statistics. 

Halliwell Surgery 1 topped the table with an overall satisfaction of 88 per cent, beating both Crompton View Health Centre and Pike View Medical Centre by one percentage point. 

Around 25,000 questionnaires were circulated across the borough, of which 5,000 were completed. 

Surgeries were judged on eight criteria, including how helpful their receptionists were, ease of getting through on the phone and satisfaction with appointment times, as well as overall satisfaction.

Dr Jane Bradford, associate medical director (Bolton) NHS Greater Manchester Integrated Care said: “Patient satisfaction is important and it requires the whole system to work together to ensure that patients across Bolton are receiving the best possible care and experiences with their local general practices.

“We welcome these results and will support GP practices, where needed, to make improvements.

“We recognise that being able to easily make an appointment with a GP practice is very important to patients. This has proved challenging in recent years due to the Covid pandemic and an ever increasing demand for services.

“Improving patients’ access to their GP surgery is a priority for us in Bolton which is why it is part the Bolton Quality Contract, a set of key standards which we expect our GP practices to meet.

“In Bolton, we are also currently working with practices and primary care networks (PCNs) to implement two national plans that will be rolled out in the area – ‘Local Capacity and Access Improvement Plan Actions,’ and ‘Delivery Plan for Recovering Access to Primary Care’.

“Across Greater Manchester as a whole there is a drive to give patients more control over their health and wellbeing through the ‘Get To Know Where To Go’ campaign, so that the people knows who to contact depending on their issue; making them aware of the different experts at their local GP practices; increasing patient digital access to services so they don’t have to wait for GP appointments; and providing extra support for urgent same day care.”

 

Here is how each surgery in Bolton did for three of the categories in the survey:

Helpful receptionists

Little Lever Health Centre 2 - 99.18 per cent

Halliwell Surgery 1 - 95.96 per cent

Bromley Meadows Surgery - 95.3 per cent

Edgworth Medical Centre - 94.02 per cent

Dr Malhotra & Partners - 93.31 per cent

Bradford Street Surgery - 93.31 per cent

Harwood Medical Centre - 92.54 per cent

Burnside Surgery - 91.71 per cent

Tonge Fold Health Centre - 91.27 per cent

Fig Tree Medical Practice - 91.23 per cent

Farnworth Family Practice - 90.92 per cent

Halliwell Surgery 2 - 89.42 per cent

The Dunstan Partnership - 88.09 per cent

Crompton View Surgery - 87.57 per cent

Halliwell Surgery 3 - 87.41 per cent

Cornerstone Surgery - 87.38 per cent

Bolton General Practice - 87.06 per cent

Dr M Dakshina-Murthi - 84.69 per cent

Spring House Surgery - 84.54 per cent

Bolton Community Practice - 84.30 per cent

Little Lever Health Centre 1 - 83.70 per cent

Kearsley Medical Centre - 83.65 per cent

The Oaks Family Practice - 82.96 per cent

Dalefield Surgery - 81.86 per cent

St Helens Road Practice - 80.76 per cent

Charlotte Street Surgery - 79.72 per cent

Great Lever One - 79.49 per cent

3D Medical Centre - 79.21 per cent

Kildonan House - 77.31 per cent

Wyresdale Road Surgery - 77.18 per cent

Heaton Medical Centre - 76.21 per cent

The Alastair Ross Medical Practice - 75.87 per cent

Stable Fold Surgery - 75.56 per cent

Unsworth Group Practice - 75.37 per cent

Spring View Medical Centre - 75.25 per cent

Mandalay Medical Centre - 74.93 per cent

Lever Chambers 2 - 74.88 per cent

Al Fal Medical Group - 74.21 per cent

Pikes Lane 1 - 74.03 per cent

Deane Clinic 1 - 73.49 per cent

Stonehill Medical Centre - 73.48 per cent

Dr Earnshaw And Partners - 70.84 per cent

Orient House Medical Centre - 70.83 per cent

Olive Family Practice - 67.96 per cent

Deane Medical Centre - 66.48 per cent

Bolton Medical Centre - 64.74 per cent

Swan Lane Medical Centre - 61.99 per cent

Shanti Medical Centre - 54.19 per cent

Beehive Surgery - 53.25 per cent

 

Ease of getting through on the phone

Little Lever Health Centre 2 - 90.71 per cent

Bradford Street Surgery - 90.37 per cent

Halliwell Surgery 2 - 90.13 per cent

Edgworth Medical Centre - 85.62 per cent

Halliwell Surgery 1 - 83.94 per cent

Dr M Dakshina-Murthi - 82.00 per cent

Halliwell Surgery 3 - 80.49 per cent

Tonge Fold Health Centre - 79.64 per cent

Farnworth Family Practice - 75.78 per cent

Fig Tree Medical Practice - 75.78 per cent

St Helens Road Practice - 74.54 per cent

Burnside Surgery - 74.08 per cent

Wyresdale Road Surgery - 69.47 per cent

Dr Malhotra & Partners - 68.05 per cent

Bromley Meadows Surgery - 64.69 per cent

Cornerstone Surgery - 62.06 per cent

Bolton General Practice - 60.38 per cent

3D Medical Centre - 59.01 per cent

The Dunstan Partnership - 58.38 per cent

Dr Earnshaw And Partners - 58 per cent

Olive Family Practice - 57.17 per cent

Little Lever Health Centre 1 - 55.68 per cent

Spring House Surgery - 55.67 per cent

Deane Medical Centre - 54.84 per cent

Great Lever One - 53.01 per cent

Al Fal Medical Group - 52.40 per cent

Charlotte Street Surgery - 52.35 per cent

Lever Chambers 2 - 52.09 per cent

Orient House Medical Centre - 51.90 per cent

Deane Clinic 1 - 49.57 per cent

The Oaks Family Practice - 47.14 per cent

Crompton View Surgery - 47.11 per cent

Bolton Community Practice - 46.56 per cent

Dalefield Surgery - 46.36 per cent

Swan Lane Medical Centre - 46.07 per cent

Pikes Lane 1 - 44.46 per cent

Mandalay Medical Centre - 43.66 per cent

Kearsley Medical Centre - 43.64 per cent

Stonehill Medical Centre - 39.45 per cent

Kildonan House - 37.92 per cent

Heaton Medical Centre - 37.49 per cent

The Alastair Ross Medical Practice - 37.21 per cent

Shanti Medical Centre - 36.07 per cent

Beehive Surgery - 34.39 per cent

Stable Fold Surgery - 31.97 per cent

Spring View Medical Centre - 31.41 per cent

Bolton Medical Centre - 27.43 per cent

Harwood Medical Centre - 26.29 per cent

Unsworth Group Practice - 24.30 per cent

 

Satisfaction with appointment times

Halliwell Surgery 2 - 84.30 per cent

Crompton View Surgery - 77.32 per cent

Bradford Street Surgery - 76.79 per cent

Dr Malhotra & Partners - 76.09 per cent

Little Lever Health Centre 2 - 73.70 per cent

St Helens Road Practice - 72.03 per cent

Burnside Surgery - 71.33 per cent

Edgworth Medical Centre - 70.20 per cent

Dr M Dakshina-Murthi - 69.88 per cent

Bolton General Practice - 67.47 per cent

Farnworth Family Practice - 66.22 per cent

Kearsley Medical Centre - 66.07 per cent

The Oaks Family Practice - 65.51 per cent

3D Medical Centre - 65.34 per cent

Halliwell Surgery 1 - 65.32 per cent

Charlotte Street Surgery - 65.12 per cent

Fig Tree Medical Practice - 63.91 per cent

Spring House Surgery - 63.91 per cent

Tonge Fold Health Centre - 63.63 per cent

Dalefield Surgery - 61.89 per cent

Halliwell Surgery 3 - 61.87 per cent

Bromley Meadows Surgery - 59.07 per cent

The Dunstan Partnership - 59.06 per cent

Great Lever One - 56.82 per cent

Al Fal Medical Group - 54.90 per cent

Pikes Lane 1 - 54.72 per cent

Dr Earnshaw And Partners - 54.23 per cent

Olive Family Practice - 53.90 per cent

Bolton Community Practice - 53.61 per cent

Swan Lane Medical Centre - 50.90 per cent

Little Lever Health Centre 1 - 50.64 per cent

Orient House Medical Centre - 49.70 per cent

Lever Chambers 2 - 49.32 per cent

Deane Medical Centre - 49.04 per cent

Stonehill Medical Centre - 48.99 per cent

Harwood Medical Centre - 48.01 per cent

The Alastair Ross Medical Practice - 46.74 per cent

Spring View Medical Centre - 45.85 per cent

Beehive Surgery - 44.98 per cent

Cornerstone Surgery - 44.86 per cent

Stable Fold Surgery - 42.97 per cent

Kildonan House - 42.93 per cent

Deane Clinic 1 - 42.61 per cent

Heaton Medical Centre - 42.34 per cent

Wyresdale Road Surgery - 42.30 per cent

Shanti Medical Centre - 40.25 per cent

Mandalay Medical Centre - 37.56 per cent

Unsworth Group Practice - 36.81 per cent

Bolton Medical Centre - 34.64 per cent