Train users are being advised to check before they travel as a train operator is expecting high levels of disruption.
Transpennine Express has issued a 'do not travel' alert today as a 'system issue' is causing major disruption to services.
The FirstGroup-owned company, which runs trains across northern England and into Scotland, has suffered problems for several months due to staffing issues.
⚠️ Please do not travel on our North Route today.
— TPE Customer Assist (@TPEassist) December 21, 2022
Due to a significant rostering system issue, many services have been cancelled. We're sorry for the inconvenience.
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TPE customer service and operations director Kathryn O’Brien said: “Due to a significant rostering system issue, today we are experiencing a high level of unplanned cancellations and disruption across our network.
“We know this will have a significant impact on customers travelling with us today and sincerely apologise for any disruption caused.
“We are working hard internally and with our system provider to resolve the situation as soon as possible.
“We are doing all we can to keep customers on the move but while problems persist, we advise customers not to travel and to seek alternative means of transport.”
The operator has previously blamed a combination of problems, such as high levels of train crew sickness and a training backlog, for causing prolonged disruption.
It has also been hit by workers not volunteering to do paid overtime on rest days and infrastructure faults.
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