US BRITS are famous for lots of things.
Our obsession with the weather, our politeness, or love of a good old cuppa.
And one other thing we're internationally renowned for is......our absolutely rubbish customer service.
Be that in restaurants, cafés, bars, or shops — we're known the world over for being rude, unhelpful and downright bad at adhering to the old saying "the customer is always right".
I've been lucky enough to go on some fantastic holidays to far flung places such as Hong Kong and Bali and people there literally cannot do enough for you. In fact, it can feel quite awkward because they are THAT nice and helpful.
America is famed for its fantastic customer service. I have always been astounded by just how good they are. I also have a pal from New York — this makes me sound A LOT more glamorous than I actually am — and he finds our level of service utterly hilarious.
The Irish are wonderful. Chatty, helpful and excellent at serving people.
In fact, I would say that absolutely everywhere I've visited has better customer service than us. Be that Istanbul, Eastern Europe, Spain, Italy — literally everywhere.
It had never really bothered me that, as a nation, we were hopeless at customer service.
But on a recent trip to a restaurant it really wound me up. This was a fairly pricey place and frankly I expected better.
It took ages for our order to be taken, the starter was wrong, then we were forgotten and had to wait almost an hour for our next course and to top it all off, the people serving us were just pretty rude.
However, being super-British, when we were asked if everything was ok and if we were enjoying our meal, we enthusiastically said "yes".
I don't know about you but I ALWAYS do this. I could have been served the most disgusting meal I have ever eaten, by someone sneering at me and giving me abuse and be charged a fortune for it and if I was asked how it was, I would always say "lovely thanks".
So, whose fault is it that our service is so bad? The people serving us, or us for not shouting up and saying it isn't good enough.
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